1. Introduction
Home Guy Trading ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and any details you provide when submitting an enquiry form.
- Business Information: Property developer name, project details, and advertising requirements you share with us.
- Usage Data: Browser type, pages visited, time spent on pages, referring URL, and IP address — collected automatically via web analytics tools.
- Cookies: Small data files placed on your device to improve your browsing experience and help us understand site traffic.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request
- To send project proposals, campaign reports, and service-related communications
- To improve our website and understand how visitors use our services
- To comply with legal obligations and prevent fraudulent activity
- To send marketing communications (only with your explicit consent)
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service Providers: Trusted partners who assist in operating our website or providing services (e.g., email platforms, analytics tools) under strict confidentiality agreements.
- Legal Requirements: When disclosure is required by law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Advertising Platforms
As a digital advertising agency, we operate campaigns on platforms including Facebook (Meta) Ads and Google Ads on behalf of our clients. These platforms may collect data about users who interact with ads, governed by their own privacy policies:
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 3 years unless you request earlier deletion.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us at the details below.
8. Cookies
We use cookies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.
9. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any site you visit.
10. Security
We implement commercially reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Company: Home Guy Trading
- Email: info@homeguytrading.com
- Malaysia